As a leading specialist logistics company, Rhenus High Tech Ltd are fully equipped to support a large number of high tech sectors across the UK, with the IT & Data sector being one of the largest fields of activity we support. Our extensive knowledge and experience in this sector has meant that many leading global manufacturers of high tech product rely on Rhenus High Tech to carry out their supply chain requirements.
On a widespread scale, we support our customers with logistics services ranging from delivery of data racks and servers into customer premises, to performing internal site moves. However, we do not stop at server delivery, we can also support customers’ with their IT equipment relocation and IT equipment removal requirements.
When business close down their premises, or decide to move to new premises, Rhenus High Tech are often the chosen partner to facilitate that move. We frequently support customers with helping them asset tag their IT office equipment, including products like computers, monitors and keywords. We have the skillset and experience to asset tag the products, and secure them in cages so that the product cannot be touch prior to transportation to the deliver site and/or recycling plant.
This level of security helps large banking customers move their equipment between sites when they need to shut down and move to new facilities.
When requesting support from Rhenus High Tech, one of our project managers will be assigned to your order to analyse the full requirements. They will discuss with your requirement in detail to ascertain the full details needed to perform a successful logistics movement, this will determine the level of service you require from basic information leading to specific service questions such as whether you need support in the server decommissioning process.
For sites where the delivery or collection can be complex, we can despatch a solutions specialist to the customer site. They will perform a full site survey review, and provide us with a scope of works, method statement and risk assessment. This gives Rhenus High Tech the necessary detail to safely and effectively carry out the customers’ request, ensuring absolute integrity of not only the product, but also the customers ‘premises.
This also avoids unexpected obstacles on site on the day which your clients may not have recognised relating to access issues, enabling a successful delivery or collection at the first attempt and ensuring your customers satisfaction.
Rhenus High Tech continually invests into the training and knowledge base of our personnel. Whether that is our in-house project managers, solutions specialists of installation engineers, we recognise the importance to keep our personnel up to date with the latest product knowledge and manual handling health and safety requirements.
Our personnel are trained in line with the methods set out by the manufacturers of the product, often meaning that we are certified to work on their product.
In order that we can continue to support our customers’ logistical demands, Rhenus High Tech invest in the latest available specialist handling equipment. Whether this be power pushers, helping us shift heavy product up slopes and ramps, or stair robot machines helping us to carry product up sets of stairs, we have the tools, knowledge and expertise to perform these advanced handling techniques.
We have a fleet of specialist vehicles, ranging from small vans up to large 40ft trailers. All the larger vehicles have oversized tail boards, air ride suspension and specialist load lock devices installed within them. The specifications installed into our vehicles are bespoke, and have been enhanced through our years of performing services for the healthcare sector. Our large vehicles, some of which have retractable roofs, eliminate the requirement for product to be dismantled prior to transportation.
To support a full the UK network, Rhenus High Tech has invested in high tech facilities spread across the spine of the UK. With facilities in Ashford (Surrey), Milton Keynes, Manchester and Glasgow, Rhenus High Tech not only have the knowledge and skills to support you, but infrastructure located in the appropriate areas to support the whole of the UK market.