European logistics and supply chain management

Whilst Rhenus High Tech Ltd are one of the leading specialist logistics companies in the UK, we are also able to extend European logistics services to our customers across the continent. Rhenus High Tech are able to offer these solutions via the European high tech distribution network, TecDis.

TecDis is a network of specialist high tech European logistics companies, offering quality logistics solutions. TecDis offers solutions in both white glove delivery and specialist installations services; these provide our customers with valuable solutions to support their supply chain.

TecDis have identified the best in class partners across Europe and have established long term partnerships with these companies, which enables our customers and their end customers to receive a consistently high level of service.

In addition to being an in country partner, Rhenus High Tech hold the leading role within TecDis, which enhances our strategic objective to continually offer innovative last mile delivery and value added logistics services on a Pan European level.

The Control Tower Team at Rhenus High Tech enables customers to have one sole point of contact to manage their orders with visibility of those orders available throughout each step of the process. Providing this visibility and supporting the Control Tower, is the innovative and powerful software Control Key, designed with the sole intention of consolidating all of a customer’s supply chain requirements within one interactive solution.

• Customer specific solutions are designed to meet individual customer demands
• Consistency of service levels in all countries
• End to end solution centrally managed by multi lingual customer service and operational team in the Control Tower providing total control and visibility
• Local contacts and expertise deliver the service in country with local language and local knowledge
• Central invoicing, cost management and reporting

Technology allows Rhenus High Tech, its TecDis partners and its customers to have visibility of their European activities wherever they are deployed. Added to this, Rhenus High Tech advanced tracking technology allows not only vehicle tracking but also consignment tracking, giving superior control to the Control Tower and its customers via Control Key.

The TecDis approach is for precise planning processes, the most comprehensive network and European-wide transport capabilities for handling high value and fragile equipment in a packed or unpacked condition. Exceeding customer requirements is always our target; we do this for services including pre-staging, managing large rollouts within tight time frames, system installations, customer handover and training.

The UK based EU Control Tower specialises in cross border shipments, dealing with a variety of high value or fragile products. The Control Tower's trained personnel manage the different language, geographical and cultural challenges of dealing with all countries across Europe. Local language skills are always available, helping to make the all-important final mile delivery go to plan.

Throughout Europe, Rhenus High Tech customers will receive the same level of value added service and job visibility via our pan European managed service and web based connectivity and reporting.

Examples of this are;

• White glove delivery, collection and relocation of High tech equipment
• Demonstration equipment management
• Data centre relocation services
• High value equipment deliveries
• Desk-top printer swap out programs
• Project management services
• Medical installations/de-installations
• Regional high tech storage facilities
• High Tech mechanical and specialist Installations
• Urgent and same day two man deliveries
• Pan European High Tech transport